Getting started with Express

The guide contains instructions and tips for activating Ancon Express.


ℹ️Introduction

You can enable "Eat In" and "Takeout" in the Express Checkout. If you select only one of these order formats, the guest won’t be able to choose—instead, the "Start Order" screen will

appear. If you use Ancon POS and don’t want the same menu structure as at the register, you can create a Custom Menu. To learn more, click here.


Appearance

You can add a background image to the Express Checkout; you can set up two different ones that rotate at set intervals

Background Image

Go to Settings → Express Settings

Max file size: 32MB
Supported formats: JPEG, PNG
Recommended resolution: at least 1600×900 pixels (landscape, 16:9 aspect ratio)
For best quality on high-resolution devices: use 1920×1080 or higher

  • Upload file by clicking Select

  • Enter Start Time and End Time

Note that the times must not overlap

Button Color & Logo

To change the color of the buttons and add a logo, email your Customer Success Manager. We support the following formats and resolutions:

  • Logo: Format... XXX png

  • Color code: Hex, e.g., #ffffff


Product Settings

Go to Products - Create New Product? Click here for more information

  • Click on the product you want to make available for sale in the Express Checkout

  • Select Availability and enable visibility in Express, as well as which order types should be available

  • Custom Availability - settings for e.g., lunch items that should only be visible on specific days and times. See also price templates if you have different prices for Eat In, Take Out, or depending on time/day

  • Product images: Use images with a 4:3 aspect ratio for the best experience.
    Click Select and upload

    💡 Have you already added products?
    No problem—you can change their visibility with a few simple clicks.
    Link to “multi edit”


Appearance & Behavior Settings

Go to Equipment → Express and select the Express client you want to manage

  • Upload a custom menu (optional; otherwise, it will follow your POS menu structure)

  • Enable “Use Outlet Color” if you’ve submitted a color code to your Customer Success Manager (default is Ancon Orange).

  • Dark theme (default) – disable if you prefer a light theme

  • Receipt Request - The guest receives a pop-up asking if a receipt is desired?

  • If you want the menu groups to be displayed as large icons, enable Large Icon Theme


Log in to Ancon Express

  1. Launch the app

    • Open the Ancon Express app on your device.

    • Click Get Started.

  2. Enter your login details

    • Enter your email address (Username) and your password. (These details were sent to you via email.)

    • Click Log In.

  3. Select Sales Unit

    • To complete the login, you need to fill in the three fields:

      • Tenant (Main Account): Select the Tenant account you wish to link.

      • Outlet (Sales Location): Select your Outlet. This is usually the name of the restaurant/unit.

      • Express Client (Express License): Select the Express client to be linked to this specific POS unit/license.

    • Click Continue.

  4. Log in with PIN

    • Enter your four-digit PIN to open the cash register. (You’ll find the PIN in the same email as your other login credentials.)

💡Tip:
To access settings from the Ancon Express app, tap the top-left corner and enter your PIN.
Settings that can be configured from the Express client:

  • Dark/Light Mode

  • Large icon theme

  • Use Outlet color