Network requirements for Ancon Cloud
Ancon wants to be able to guarantee the stability and reliability of your business, so we have compiled a list of requirements for your network that you will be connecting Ancon devices to.
Basic network requirements
An Internet connection with a minimum speed of 10 Mbit/s and a latency of less than 25 ms, dedicated to Ancon.
A Wi-Fi network with at least 802.11ac at 2.4 GHz and 5 GHz, covering all
areas where the POS equipment will be used.A separate SSID dedicated to Ancon devices.
The network must be isolated from all other local networks/VLANs, such as the guest network and the office network.
The network cabling in the building must be undamaged, in good condition, and meet the minimum Cat 5e cable standard.
Cabling from the patch panel/router to the access point must be direct, i.e., access points must not be connected via a mesh, branching between access points, or branching through other unmanaged equipment.
A network outlet or network cable must be available within a maximum distance of 2 meters from where the receipt printer and receipt printer are to be placed. The outlet or cable must be patched and active on the network.
Receipt/ticket printers and cash registers (iPad/Android) must communicate over the local network via IP address.
A power outlet must be available within a maximum of 2 meters from the iPad cash register, card terminal, and receipt/ticket printer.
Recommendations
We recommend that the network cabling not be spliced or branched between unmanaged switches.
We recommend network equipment that can be monitored and supports management
via, for example, WebGUI, CLI, and SNMP.For incoming broadband connections, a fixed cable connection should be used, such as fiber.
If you are unsure whether your network meets these requirements, please contact a qualified network technician. If you have further questions regarding the setup, please contact your sales representative.